Privacy policy

 

PRIVACY POLICY (ValueMart)

Last updated: 19th November, 2025

 

1. Introduction

ValueMart (“we”, “our”, “us”) operates as a marketplace platform connecting sellers, customers, and independent delivery partners.

This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We collect:

  • Personal details (name, phone number, email),

  • Delivery address and location data,

  • Order history and payment information,

  • Device and app usage data,

  • Seller and delivery partner registration details.

3. How We Use Your Information

We use your data to:

  • Create and manage your account,

  • Process and track orders,

  • Match you with sellers and delivery partners,

  • Provide customer support,

  • Improve platform performance,

  • Prevent fraud and ensure security,

  • Comply with legal requirements.

4. Sharing Your Information

We may share necessary information with:

  • Sellers (to fulfill your order),

  • Delivery partners (to deliver your order),

  • Payment processors (to complete payments),

  • Service providers (analytics, hosting, messaging),

  • Law enforcement (where required).

We do not sell your personal information.

5. Data Security

We use encryption, access controls, and security best practices to protect your data.

6. Your Rights

You may:

  • Update your information,

  • Request account deletion,

  • Request data correction,

  • Opt-out of notifications.

7. Children’s Policy

ValueMart is not intended for users under 18.

8. Changes to Policy

Updates may occur from time to time. We will notify you when significant changes are made.